02 Ago Organization Digitalization Effects for Open public Crisis Response Strategies

Digitalization is the procedure for converting hard/paper files and documents in digital platforms. This allows data and information to be reached instantly. This will make it easier for businesses to manage the operations helping to create new opportunities for the purpose of revenue technology. Whether you have outdated legal systems, manual operations that could innovative business models end up being automated or perhaps inefficient interaction between staff members and managers, business digitization can help you fix these issues and boost efficiency.

The COVID-19 outbreak exhibited the practical value of digitalization in public areas crisis response approaches. However , digitalization is insufficient to respond to ongoing risks. Instead, firms need to seek to turn hazards into chances through proper responses. This is why it is important for businesses to have energetic capabilities – a combination of techniques and means that enables them to adapt in the face of disruption (George et al. 2014; Nylen and Holmstrom 2015).

Existing research has proven that digitalization can increase firm’s dynamic features by raising their ability to sense environmental surroundings, to seize opportunities, also to reconfigure information. Moreover, these kinds of capabilities are critical for firms’ ability to properly manage general public crises. Based on these results, this article is exploring the human relationships between digitalization, dynamic functions, and general population crisis response strategies by using a survey involving 518 SMEs in China. The results demonstrate that SMEs with great levels of digitalization have better crisis response performances than those with low level of digitalization. Further, a qualitative analysis suggests that digitalization can help SMEs develop and implement immediate emergency responses and long term crisis administration approaches.